Privacy Policy

1. Welcome to Prep Center Direct UK

Welcome to Prep Center Direct’s Privacy Policy. This Privacy Policy is designed to inform you about the types of personal information we collect, how we use it, and the choices you have regarding your information. Please read this Privacy Policy carefully.

2. Information Collection

In order to provide our services effectively, we gather personal information, including

• Name
• Contact Details
• Business Information

all above information will never be shared with any third party.

3. Use of Information

Your information is utilized exclusively to fulfill our service commitments, encompassing tasks such as order processing and customer support.

4. Data Sharing and Disclosure

We prioritize and respect your privacy. Rest assured, your personal information will never be shared with any third party.

5. Data Security

We are dedicated to safeguarding your information by implementing appropriate technical and organizational measures.

6. User Rights

You maintain the right to access, correct, or delete your personal information. Feel free to contact us for any assistance regarding this matter.

7. Policy Updates

This policy may undergo periodic updates. Any alterations will be promptly posted on our website to keep you informed.

8. Contact Information

For any inquiries concerning this privacy policy, please reach out to us at info@prepcenterdirect.co.uk. We appreciate your trust in Prep Center Direct UK.

9. Invoice Payment

Payment must be made within one day of the invoice being sent. Bank details for easy payment are provided on the invoice. Only bank transfers are accepted. If you notice any issues or errors in the invoice, please let us know, and we will resolve it for you.
No customer can enforce Prep Center Direct to dispatch their product before payment is received and Prep Center Direct reserves the right to hold the customer’s shipment until payment is received and confirmed.

10. Disposal Policy

We offer disposal services to our customers upon request (Disposal charges are applied) and also if the customer refuses to pay the invoice, the prep center reserves the right to dispose of the customer’s products without prior notice within 5 days of the invoice date. Decisions made by Prep Center Direct are final.

11. Violence prevention and reduction

The violence prevention and reduction program aims to support prep center direct and systems to embed a culture where our prep center direct colleagues feel supported, safe and secure at work.

12. Unacceptable Standards of Behavior

In exceptional circumstances, a breakdown may occur between a PCD colleague and their customer(s). If the breakdown is of a serious nature, such as severe physical or verbal abuse directed at any member of the PCD team, the relationship will be considered compromised. In such cases, steps may be taken to immediately remove the customer from the list, and their products may be disposed of. The reasons for removal will be communicated via email or letter.